XD partner in Viseu with remote and phone support
Has your XD partner stopped responding? Strong Answer takes over support for your XD Software — remote and phone assistance — and handles the whole transition, without stopping your business.
XD support for companies in Viseu
We support companies in Viseu and across the region running XD Software. Because our assistance is remote and by phone, we resolve most issues without an on-site visit — and if your current partner has stopped responding, we take over support with no loss of data or history.
Signs your XD support is no longer enough
Continuous support, from people who know XD
Remote support
We resolve most issues remotely, with secure access, without waiting for an on-site visit.
Phone support
Talk to a technician on the phone when the software fails — no queues, no unanswered tickets.
Guaranteed continuity
You won't go a single day without support: we manage the handover from your current partner, with no interruptions.
Technical expertise
Technicians with real experience in XD and business management — they know the product and your industry.
Switching partners is simple
Fill in the form
Leave your contact details and a short description of your current situation with XD Software.
We review your situation
We get in touch, understand your setup and your support needs.
We handle the transition
We take over support and guarantee continuity, with no data loss and no downtime.
Frequently asked questions
Yes. You keep your XD Software and your licence — only who provides your support changes. Strong Answer becomes your partner, with nothing to reinstall or relearn.
No. Your data is yours and stays in your database. We coordinate the handover so you lose no invoicing, history or settings.
Yes. Our assistance is remote and by phone, so we work with clients across the whole country with the same fast response.
All three. We adapt the support model to your company: a monthly retainer for predictability, an hours bank, or one-off interventions.
Yes. We keep the software up to date and compliant with the Portuguese Tax Authority and current certified-invoicing law.
Once we understand your setup, we take over support quickly and without interruptions — usually within a few days.
Yes. We can take on the role of XD distributor partner and support XD GC, XD POS and XD Rest, with certified invoicing and remote assistance.
Let us take care of your XD support
Fill in the form with your details and a short description. We'll get in touch quickly and handle the whole transition.
Need any clarification?
Tell us your challenge. We reply quickly and with no commitment whatsoever.
Lagoa · Algarve
Monday – Friday
(09:00 – 13:00) — (14:00 – 19:00)